Privacy Policy

Information We Collect

We collect information you provide directly to us, information collected automatically through your use of our website, and information from authorized third parties when relevant to providing our services.

Information You Provide

• Contact form submissions — name, email address, phone number, company name, subject, and message content
• Verification of employment requests — requestor contact information, employee identifying information, and supporting authorization documentation
• SMS or text message opt-in information — phone number and consent to receive specific types of business communications
• Direct communications — information you provide when contacting RIKR or any of its subsidiaries through the channels listed on this site

Information Collected Automatically

• Usage data — pages visited, time spent on pages, referring URLs, click patterns
• Device and browser information — IP address, browser type, operating system, device type, screen resolution
• Cookies and similar technologies — small data files used to operate the site, remember preferences, and measure performance

How We Use Your Information

RIKR uses the information we collect for legitimate business purposes, including:

• Responding to inquiries, partnership requests, and due diligence questions
• Processing verification of employment requests for current and former subsidiary employees
• Operating, maintaining, and improving our website and digital infrastructure
• Sending operational text messages or notifications to individuals who have explicitly opted in
• Communicating with you specifically about the inquiry you submitted or the services you requested
• Protecting against fraud, unauthorized access, and other defined security risks
• Complying with applicable laws, regulations, and legal processes

RIKR does not sell personal information. RIKR does not use personal information for advertising purposes targeted at third parties. RIKR does not engage in cross-context behavioral advertising.

How We Share Information

RIKR shares personal information only as necessary to provide services or as required by law. We may share information with:

• Subsidiary companies — CAPRA, RYVO Freight, VOX Logistics, FORCE Solutions, VOY Holdings, and VASA Equipment, when an inquiry is directly relevant to their operations and only to the extent necessary
• Service providers — third parties that help us operate our website and infrastructure, including categories such as form processing platforms, web hosting providers, email service providers (including Microsoft 365), and standard web analytics providers
• Legal and regulatory authorities — when required by law, court order, or to protect our rights and the safety of others
• Authorized verification requestors — only for verification of employment requests with appropriate employee consent on file

RIKR does not sell, rent, trade, or share personal information to third parties for their own marketing purposes. RIKR does not transfer personal information to subsidiaries for marketing purposes.

Mobile Information and SMS Messaging

This section is specific to mobile phone numbers and text messaging (SMS) communications.

Mobile Opt-In and Consent

If you opt in to receive text messages from RIKR or any of its subsidiary companies, you do so through a clear, explicit consent mechanism. By opting in, you agree to receive specific types of operational text messages from us at the phone number you provided. Message frequency varies based on the service. Message and data rates may apply.

Mobile Information Sharing Restrictions

Mobile phone numbers and SMS opt-in consent information collected by RIKR or any of its subsidiaries will NOT be shared with third parties, affiliates, or other companies for marketing, promotional, or any non-essential purposes. This includes:

• Mobile phone numbers will not be sold, rented, traded, or shared with third parties for marketing
• SMS opt-in consent will not be transferred or shared between RIKR and its subsidiary companies for marketing purposes
• Mobile information is excluded from any data sharing arrangements described in Section 03 above

Mobile information may only be shared with service providers that help operate the SMS infrastructure (such as our SMS platform provider) and only for the specific purpose of delivering the messages you have opted in to receive.

Opt-Out of SMS Communications

You may opt out of SMS communications at any time by replying STOP to any text message received. You may also contact us through our Contact form to request opt-out. Opt-out requests are processed promptly. Once opted out, you will not receive additional non-emergency SMS communications unless you opt in again.

Mobile Help and Support

For help with SMS communications, reply HELP to any text message or contact us through our Contact form.

Data Storage and Security

RIKR maintains administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, alteration, disclosure, or destruction. While we work to protect the personal information in our care, no method of transmission over the internet or method of electronic storage is 100 percent secure.

Data Retention

RIKR retains personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable law. Specific retention practices include:

• Contact form submissions — retained for up to 24 months unless an active business relationship requires longer retention
• Verification of employment requests — retained for the period required by employment record-keeping regulations, typically 4 to 7 years depending on jurisdiction
• SMS opt-in consent records — retained as long as the opt-in remains active plus a reasonable record-keeping period (typically 5 years)
• Web analytics data — retained for up to 26 months in aggregated form
• Communications and correspondence — retained for up to 7 years for legitimate business and legal record-keeping purposes

Data Breach Notification

In the event of a data breach involving personal information, RIKR will notify affected individuals and applicable regulatory authorities in accordance with applicable law. We are committed to providing notification within the timeframes required by law in the jurisdiction of the affected individuals, including but not limited to the 30-day to 60-day windows required by most US state breach notification laws and the 72-hour requirement under GDPR.

Your Privacy Rights

Depending on your jurisdiction, you may have rights regarding your personal information. RIKR honors these rights to the extent required by applicable law.

General Rights

You may have the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information, subject to legal and operational requirements
• Request a copy of your personal information in a portable format
• Opt out of certain uses of your personal information
• Withdraw consent where processing is based on consent
• File a complaint with a relevant data protection authority

To exercise any of these rights, submit your request through our Contact form. We will respond to verifiable requests within the timeframes required by applicable law, generally within 30 to 45 days.

Notice to California Residents

If you are a California resident, you have specific privacy rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA).

Categories of Personal Information Collected

In the past 12 months, RIKR may have collected the following categories of personal information from California residents:

• Identifiers (name, email address, phone number, IP address)
• Personal records (contact information, company affiliation)
• Commercial information (inquiry history, communications)
• Internet activity (browsing data, interaction with our website)
• Geolocation data (general location derived from IP address)
• Professional or employment information (when relevant to inquiries)
• Inferences drawn from the above to create a profile reflecting preferences

Your California Privacy Rights

California residents have the right to:

• Know what personal information is collected, used, shared, or sold
• Delete personal information held about you, subject to certain exceptions
• Correct inaccurate personal information
• Opt out of the sale or sharing of personal information (RIKR does not sell or share personal information for cross-context behavioral advertising)
• Limit the use and disclosure of sensitive personal information
• Non-discrimination for exercising your rights
• Data portability — receive your personal information in a usable format

Do Not Sell or Share My Personal Information

RIKR does not sell personal information and does not share personal information for cross-context behavioral advertising. To make this preference explicit or to exercise any California privacy right, please contact us through our Contact form with "California Privacy Request" in the subject line.

Submitting California Privacy Requests

To exercise your California privacy rights, submit a verifiable request through our Contact form. We will verify your identity before processing requests. We will respond within 45 days; this period may be extended once by an additional 45 days when reasonably necessary, with notice to you.

Notice to European Union and United Kingdom Residents

If you are located in the European Union, European Economic Area, or United Kingdom, your personal information is processed in accordance with the General Data Protection Regulation (GDPR) and the UK GDPR.

Legal Basis for Processing

RIKR processes your personal information under the following legal bases:

• Consent — when you have provided clear consent for specific processing activities (such as SMS opt-in)
• Contract — when processing is necessary to perform a contract with you or take steps prior to entering into a contract
• Legitimate interests — when processing is necessary for our legitimate business interests, balanced against your fundamental rights and freedoms
• Legal obligation — when processing is required to comply with applicable law

International Data Transfers

RIKR is based in the United States. When personal information from the EU, EEA, or UK is transferred to the United States for processing, we rely on appropriate safeguards as required by applicable law, including Standard Contractual Clauses (SCCs) and other legally recognized transfer mechanisms. By using our services, you acknowledge that your personal information may be transferred to and processed in the United States.

Your GDPR Rights

EU, EEA, and UK residents have additional rights including:

• Right to access your personal data
• Right to rectification of inaccurate personal data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent at any time without affecting the lawfulness of prior processing
• Right to file a complaint with your local supervisory authority

To exercise these rights, contact us through our Contact form.

Cookies and Tracking

RIKR uses cookies and similar technologies to operate the website, remember user preferences, and measure site performance. Cookies fall into the following categories:

• Essential cookies — required for the website to function
• Functional cookies — remember your preferences and settings
• Analytics cookies — help us understand how visitors use our website

Most web browsers allow you to control cookies through their settings — you can choose to block cookies, delete existing cookies, or be notified when cookies are being set. Disabling cookies may affect the functionality of certain features. We do not use cookies for cross-site tracking or for behavioral advertising.

Children's Privacy

RIKR's website and services are not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16 without verifiable parental consent, we will take steps to delete that information promptly. If you believe we may have inadvertently collected such information, please contact us through our Contact form.

Subsidiary Companies

RIKR operates a portfolio of subsidiary companies that maintain their own websites, brands, and customer-facing operations. While this Privacy Policy applies to rikrcorp.com and RIKR's centralized administrative functions, each subsidiary maintains its own privacy practices for its operations.

For privacy practices related to a specific subsidiary, visit that subsidiary's website directly:

• RYVO Freight — ryvofreight.com
• VOX Logistics — vox-logistics.com
• CAPRA — capragroup.com
• FORCE Solutions — forcesolutions.com
• VOY Holdings — voy-holdings.com
• VASA Equipment — vasaequipment.com

Changes to This Policy

RIKR may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last Updated" date at the top of this page. Material changes will be communicated through prominent notice on our website for a reasonable period after the change.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have questions about this Privacy Policy or how RIKR handles your personal information, please submit your inquiry through our Contact form.

Specific Inquiry Types

• General privacy questions — submit through Contact form with "Privacy Inquiry" in subject line
• California Privacy Requests — submit through Contact form with "California Privacy Request" in subject line
• GDPR Data Subject Requests — submit through Contact form with "GDPR Request" in subject line
• Verification of employment — visit our Verification of Employment page
• General inquiries — visit our Contact page